Once your order is dispatched it will be delivered within 2-3 working days. Orders are processed Monday to Friday. Orders placed on a Saturday and Sunday and Bank Holidays will be dealt with on the next working day.
When possible all orders received by 10am will be dispatched on the same working day. This does not include orders placed on a Saturday or Sunday.
Courier collections are from Monday to Friday to the address you have stated on your customer order. In order that our products arrive correctly and in good condition all our courier deliveries for products that are over £20 in value will be completed on a “Proof of Delivery” service. The courier will deliver to your address and will require a signature to accept the goods. If you are not available our couriers will leave a card with contact details in order to rearrange a delivery. Unfortunately if 2 unsuccessful attempts are made to deliver the products the items will be returned to the warehouse and an additional charge to you may be due in order to have the items dispatched.
Restricted products for delivery
Within our large stock range some of the products that we sell could be dangerous or unsafe for children. For this reason it is a condition of purchasing from us that you are aged 18 or over at the time of the transaction.
Our responsibilities to our customers
The products that we sell are for personal use in your home and garden. We are not liable for any loss of business, loss of data or loss of income. Total liability in any circumstance will not exceed the total price charged to you. We will not however attempt to limit our liability to you through our negligence or if an item sold is found to be unsafe.